Question 1

How long does it take to receive a quote?

Accepted Answer

Quotes are delivered within 24-48 business hours. Installation time depends on the project, but typically between 3 and 7 business days from quote approval.

Question 2

Do you offer warranties on your work?

Accepted Answer

Yes, all our work includes a 2-year warranty on materials and labor. Safety glass carries the manufacturer's warranty.

Question 3

Do you work with insurance companies?

Accepted Answer

Yes, we work with all major insurance companies. Contact us with no obligation for any work related to property or third-party damage.

Question 4

Do you handle urgent repairs?

Accepted Answer

Yes, we handle urgent replacements and repairs. Call us at 616 88 74 38 to check availability and describe the issue.

Question 5

What type of glass do you recommend for windows?

Accepted Answer

It depends on your needs. For thermal insulation we recommend low-emissivity double glazing. For safety, tempered or laminated glass. For acoustic insulation, thick laminated glass. We advise you for free.

Question 6

Do you do custom work?

Accepted Answer

Yes, we specialize in custom work. Every project is unique and we design tailored solutions for your specific needs.

Question 7

What materials do you work with?

Accepted Answer

We work with all kinds of glass: tempered, laminated, low-emissivity, decorative, etc. We also work with aluminum for windows and doors, and steel for railings and structures.

Question 8

Do you offer financing?

Accepted Answer

Yes, we offer financing options for larger projects. Contact us with no obligation to learn about the available terms.

Question 9

What is your service area?

Accepted Answer

We serve the entire Tarragonès region and neighboring areas: Valls, Tarragona, Reus, Cambrils, Salou, Tortosa, El Vendrell and many more. Ask us about your town.

Question 10

How can I request a quote?

Accepted Answer

You can request a quote through our web form, by calling 616 88 74 38, by emailing vidresvalls@vidresvalls.es, or by sending us a WhatsApp message.

Question 11

What if the glass breaks outside business hours?

Accepted Answer

In case of breakage, call us and explain the situation. We'll review availability and the most appropriate solution to secure the area and replace the glass as soon as possible.

Question 12

Are safety glass really safe?

Accepted Answer

Tempered glass is up to 5 times stronger than conventional glass and, when broken, shatters into small, less dangerous pieces. Laminated glass has an inner layer that keeps the glass together if it breaks.

Frequently asked questions

Need a quote?